Last updated: [01/16/2026]
For Physical Goods
Return & Exchange Policy
We offer an exchange-only policy. You may request an exchange within 7 days of
receiving your item or within 14 days of purchase, whichever is earlier.
Eligibility for Exchange
Exchanges are only accepted if you have received the wrong product. To
qualify:
• The item must be unused and in its original packaging.
• You must provide the receipt or proof of purchase.
To request an exchange, please contact us at support@grandvastu.com or call
9855536937.
If your request is accepted, we’ll send you a return shipping label and instructions on how
and where to send your package.
Important: Items sent back without prior approval will not be accepted.
Please send approved returns to:
GrandVastu Remedies
1104, Block A, Skyline Park, VIP Road, Zirakpur, Mohali, Chandigarh Punjab – 140603
Ph. 9855536937
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is damaged,
defective, or incorrect, so we can evaluate and resolve the issue.
Important: To process claims for damaged or missing items, a complete unboxing
video is mandatory. The video must:
• Begin before opening the package
• Show all sides of the sealed parcel, including the shipping label
• Capture the entire unboxing process without cuts or pauses
Claims must be submitted within 24 hours of delivery along with the unboxing video.
Claims without this video may not be eligible for exchange.
Exceptions / Non-returnable Items
• Products are non-returnable after 7 days of delivery
• Currently, no refunds are offered
Exchanges Only
We do not offer refunds under any circumstances.
Once your return is approved and received, you may request an exchange for another item
of equal value.
For any queries related to returns or exchanges, feel free to contact
us: support@grandvastu.com 9855536937
For services and digital products, not physical goods.
Refunds
● Refund eligibility depends on the specific service purchased.
● Once a service has started or access has been granted, refunds may not be
applicable.
● Any approved refunds will be processed within 7–10 working days.
Cancellations
● Requests must be sent in writing to our support email before service delivery begins. ●
Late cancellation requests may not be accepted.